BILLING & PAYMENTS
The online store's default currency is Bahraini Dinar (BHD). If you are outside Bahrain, you may use our currency switcher widget to view the prices in your local currency. We've also added the functionality (currently in beta) to automatically convert the prices in your local currency while browsing. However, at the checkout, the total order value and prices will be displayed in Bahraini Dinar (BHD) equivalent to your local currency. The receipts and other customer order documents will also show currency in BHD (Bahraini Dinar).
For online purchases through our website, we accept major payment providers i.e. VISA, MASTERCARD and AMERICAN EXPRESS (including Debit Cards). The payment gateway supports payments through all the 3D Secure Credit/Debit Cards offered worldwide. For some countries, using Debit Cards for online payments may be restricted. Please contact your bank in such cases to resolve the issues related to payment if your card is declined at the Checkout.
If you do not have a Credit/Debit Card, or using local bank cards for international payments is restricted in your country, you can pay offline either by sending us the money trough T.T / Bank transfer or through money exchange agents (Western Union, BFC, Travelex etc.). Instructions for payment are available at the checkout page upon choosing the option to pay either through Bank Transfer or Money Order. Your bank/agent may charge you an extra fee for processing the transaction. Please check with your bank or local money exchange agents to know more about such charges.
Cash on Delivery is currently supported in Bahrain and only few other countries. There's an extra charge for using this option charged by the courier companies and we have no control over it, thus making it expensive than our regular payment method, i.e. Debit/Credit Cards. We're working hard to introduce this payment method for more countries and will keep you updated as and when this option becomes available for more regions.
Benefit Pay is only available for customers residing in Bahrain and our payment gateway supports Benefit Pay transactions for all debit cards issued locally. For payments through the app, please follow the instructions given at the checkout page.
Should you feel that we've left out something or any information is missing, please contact us and we will be glad to assist you right away!